Case Study
Brand: Neutrogena
TV Drives Retail Lift for the Parent Brand
Inspired by the success of Proactiv, Neutrogena wanted to drive DTC sales to a younger acne audience. We helped them embark on their first significant DTC TV effort, while keeping true to their brand-focused marketing philosophy.
Action
Limited TV activity from Neutrogena and no campaigns against DTC or the younger target gave us a clean baseline. Drawing on similar category experience, we created an optimized TV mix.
Results
Using TV advertisements, we were able to generate a significant amount of web leads with a personal skin evaluation each week. Over 6-months, we optimized the cost per lead down 70%.
Although SkinID was not available in stores (only TV and online), the 6-month campaign led to a 28% increase in total Neutrogena-branded products sold at retail.
